All Systems Operational

About This Site

Welcome to Panther’s Statuspage. We use this page to post about service incidents that affect or may affect multiple customers.

Panther Console (Web App) Operational
90 days ago
99.7 % uptime
Today
Data Ingestion into Panther (Log Processing) Operational
90 days ago
99.88 % uptime
Today
Detections (Rules and Policies) Operational
90 days ago
100.0 % uptime
Today
Investigation, Data Retention, and Search (Data Lake) Operational
90 days ago
99.94 % uptime
Today
Alert Delivery Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 28, 2022
Resolved - The AWS US-WEST-2 region experienced an outage (https://health.aws.amazon.com/health/status) from 16:20 UTC to 20:43 UTC. This outage affected multiple AWS services.

During the outage, customers with Panther deployments in US-WEST-2 experienced errors in the Panther Console. Data that was delayed as a result of this incident has already been successfully backfilled for all customers.

AWS has implemented a fix and the issue is now resolved.

Sep 28, 14:29 PDT
Identified - AWS has opened an incident reporting that the US-WEST-2 region is currently experiencing an outage and they are working on a fix. Our team has confirmed this is the root cause of the Panther Console errors.

We will update this incident when more information is available.

Sep 28, 10:43 PDT
Investigating - Panther has identified an issue that is causing errors in multiple pages across the Panther Console and we are investigating the source of the issue. This is affecting multiple customers.

We will update this incident as our investigation and remediation process continues.

Sep 28, 10:19 PDT
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022
Resolved - GitHub has updated their incident (https://www.githubstatus.com/incidents/v5bcd4pzckky) to indicate that the audit log API is now functioning as intended. Our monitoring indicates that all customer accounts with GitHub log pullers are fully operational. Data that was delayed as a result of this incident has already been successfully backfilled for all customers.
Sep 20, 07:55 PDT
Identified - GitHub has opened an incident (https://www.githubstatus.com/incidents/v5bcd4pzckky) reporting that their audit log REST API requests are currently disabled and they are working on a fix. This is the root cause of the Panther GitHub log puller errors.

We will update this incident when more information is available.

Sep 20, 05:33 PDT
Investigating - Panther has identified an issue with the GitHub Audit Log puller that started at 2:03 am UTC. The GitHub endpoint is returning a 502 Gateway Error for all requests. This is impacting data ingestion for all customers using the GitHub Audit Log Puller.

Panther’s team is currently investigating the root cause of this problem with GitHub and we will update this incident as our investigation and remediation process progresses.

Sep 19, 23:52 PDT
Sep 19, 2022
Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.