Scheduled queries failing for a single customer

Incident Report for Panther Labs

Resolved

This incident has been resolved.

Posted Sep 20, 2021 - 14:04 PDT

Monitoring

The fix has been deployed to the one impacted customer. We are monitoring the results.

Posted Sep 20, 2021 - 13:48 PDT

Update

Fix has been reviewed and merged. The patch release will be published and deployed soon.

Posted Sep 20, 2021 - 12:20 PDT

Identified

The issue has been identified and an initial fix is being implemented. The fix will be implemented in a new patch version for the customer in 1.22.3 instead of waiting for 1.24.1.

Posted Sep 20, 2021 - 09:02 PDT

Investigating

We are investigating an issue where Scheduled queries are failing for a single customer. The customer has been notified and we are investigating further.

Posted Sep 20, 2021 - 08:49 PDT

This incident affected: Detections (Rules and Policies).